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FAQs
Your questions answered
What is needed to rent our trailers?
All that you’ll need is:
Valid FL Driver’s License.
Valid up to date Insurance card for your tow vehicle.
Valid Credit Card for the fully refundable Deposit.
Are Deposits fully refundable?
Yes. Deposit will be returned when trailer is returned with no missing equipment, and no damages. The deposit will be returned less any fees, Tolls, or cost of missing or damaged equipment.
Is there a minimum age to rent our trailers?
Yes, our trailer insurance requires renters to be at least 25 years old.
Do you offer the option of delivering the trailer to the Customer’s Home, Office or other address that is more convenient and closer to the renter?
We have FLEXIBLE trailer options to either meet you at our lot or one of our designated LOWE’s or Home Depot parking lots to meet and pickup & return your trailer rental. Or if you prefer the convenience of having your trailer brought straight to your front door. We can do that too. Just call with your home address, and we can quote the small charge based on mileage.
What Is Your Cancellation Policy?
At OTR, we understand plans can change. That’s why we offer a flexible cancellation policy. Bookings canceled within 48 hours of confirmation are eligible for a full refund, no penalties applied.
What Payment Methods Do You Accept?
We accept Venmo, Zelle, Credit Card, and Cash.